Privacy Policy

At knotlight, your privacy is our utmost priority. We understand the value of your personal information and are deeply committed to keeping it secure and private. This Privacy Policy outlines how we collect, use, and protect your data, while ensuring that you always have full control over your personal information, so you can engage with us confidently and worry-free.

Your Privacy, Our Promise

Important: Your trust means everything to us. We will never sell, rent, or share your personal data with third parties. Your privacy is sacred, and we are here to protect it.

1. The Information We Collect

We gather personal information from you in various ways, primarily when you make a purchase, register, or interact with us on our website. Here’s a breakdown of the types of information we collect:

  • Personal & Contact Information: Your name, email address, shipping and billing addresses, order history, communication with our support team, product preferences, and any other details you choose to share.

  • Transaction Information: Details such as the name on your payment method, card type, partial card number, and other payment-related information.

  • Technical Data: We collect information like your IP address, browser type, operating system, language, location, and platform when you visit our site.

  • Marketing Preferences: Your preferences for receiving promotional content and the best ways to contact you.

2. Information You Share With Us

You may choose to share personal information in several ways, such as when you make a purchase, leave a review, or share content like photos, videos, or comments. This could include your name, email, shipping address, product preferences, and more.

3. How We Use Your Information

We use your data to:

  • Tailor your experience: Personalize our communication and services to fit your unique preferences and needs.

  • Recommend products: Suggest items based on your past interactions, ensuring we offer only what you’ll love.

  • Support you: Address any inquiries, concerns, or issues related to your orders and your experience with us.

  • Efficient order processing: Streamline your transactions, making sure everything runs smoothly.

  • Ongoing care: Offer continued support at every stage, ensuring your satisfaction long after your purchase.

4. Cookies, Web Analytics, and Tracking

To enhance your browsing experience, we use cookies, web logs, and Google Analytics. These tools help us remember your preferences and optimize the site’s performance, providing you with a smoother experience. You can adjust your cookie settings or opt-out of Google Analytics using your browser.

5. Email & Text Notifications

With your consent, we’ll keep you in the loop with updates on new products, promotions, and exciting news via email or text. We’ll make sure you receive no more than four messages per month. If you ever decide to opt-out, you can easily unsubscribe by emailing us at .

6. Sharing Your Data

We don’t sell or rent your personal information, but we may share it with trusted third parties who help us provide the services you love:

  • Payment Providers: Banks, payment processors, and shipping carriers.

  • Service Providers: Web hosting platforms, advertising partners, and other essential services.

  • Legal Requirements: We may disclose your data when required by law or to prevent fraud.

7. Protecting Your Personal Information

We employ advanced security measures to protect your personal data from unauthorized access, alteration, or disclosure. Your payment information is encrypted with SSL technology, and all transactions are processed securely via PayPal. While no system can offer 100% security, we continuously update and strengthen our security practices to keep your information safe.

8. Data Retention

We retain your personal data only as long as necessary to provide our services or as required by law. After you close your account or stop using our services, we may retain certain information for legal, fraud prevention, or operational reasons.

9. Withdrawing Consent

You have the right to withdraw your consent for processing your personal data at any time. Please note that withdrawing consent may limit your access to certain services. To update or delete your information, simply contact us at .

10. Accessing, Reviewing, and Updating Your Information

You have the right to request access to your personal data, correct any inaccuracies, and request the deletion of your information. To make changes or request access, simply email us at .

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and when appropriate, communicated to you via email. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

By using knotlight, you agree to the terms of this Privacy Policy. If you have any questions or concerns, don’t hesitate to contact us at . We’re committed to providing you with an experience that’s secure, seamless, and enjoyable—every time you visit.