Shipping Policy

At knotlight, we are dedicated to providing a seamless shopping experience — from the moment you place your order to the moment it arrives at your door. We strive to process and ship all orders as swiftly as possible while keeping you updated every step of the way.

Order Processing Time:
Orders are processed within 1-2 business days after confirmation, excluding weekends and holidays. For handcrafted items, processing may take between 1-2 weeks depending on production capacity. Should any delays occur, we will notify you promptly via email.

Delivery Time:
Once shipped, delivery typically takes between 2-9 business days, depending on your location.

Order Handling:
As soon as your order is confirmed, we begin processing immediately. You will receive a shipping confirmation email, including tracking details, once your order is on its way.

Standard Shipping:
Standard shipping generally delivers within approximately 5 business days.

U.S. Shipping Rates:

• 25% of the total order value for orders over $23.96

• A flat fee of $5.99 for orders of $23.96 or less

U.S. Sales Tax:
A 12% sales tax will be applied to all orders.

Shipping Delays:
If you have not received your order within 5 business days after receiving your shipping confirmation email, please reach out to us via the information provided on our Contact Us page. To expedite assistance, please include your full name and order number.

We truly appreciate your trust and continued support. Thank you for choosing knotlight!